26-07-2018, 07:50 AM
Hi Sara
No ANSWER-TIMES user has ever before reported a problem of this nature. Antti has made some excellent suggestions. To resolve your problem, it's important to know the circumstances and specific error message(s) that you get, and whether the problem is database-specific, or affects all databases. If it's database-specific then send me the database (preferably use WinRAR to compact it, rather than Winzip) and I'll have a look at it. Actually, if you can open the database OK with ANSWER, you should do a Repair & Compact, and see if the problem still occurs; then if it still occurs WinRAR/Winzip will produce a smaller file.
No ANSWER-TIMES user has ever before reported a problem of this nature. Antti has made some excellent suggestions. To resolve your problem, it's important to know the circumstances and specific error message(s) that you get, and whether the problem is database-specific, or affects all databases. If it's database-specific then send me the database (preferably use WinRAR to compact it, rather than Winzip) and I'll have a look at it. Actually, if you can open the database OK with ANSWER, you should do a Repair & Compact, and see if the problem still occurs; then if it still occurs WinRAR/Winzip will produce a smaller file.